Spiritual Services (Puja, Chadawa, Hawan, Jaap)

• No cancellations or refunds: All spiritual bookings are final and nonrefundable.
• Rescheduling allowed:
  • Must be requested at least 24 hours before the scheduled time.
  • Rescheduling is allowed once per booking, within 7 days of the original date.
  • Subject to availability and confirmation by Trilok’s team.

Products (Shivlings, Yantras, Kits, etc)

• Return eligibility:
  • Only accepted for damaged or incorrect items.
  • Mandatory unboxing video must be provided within 24 hours of the delivery to raise the return request.
  • No returns will be accepted without this video proof.
• Return window: Within 7 days of delivery.
• Refund timeline: Processed within 5–7 business days after verification and will be credited within 3-4 business days.

App Features & Coin Rewards

• Digital purchases (e.g., FliptheCard, premium features) are nonrefundable.
• Coin errors: Must be reported within 48 hours for review.

Payment Errors

• Duplicate transactions are autorefunded within 3–5 business days.
• Manual support available via app or WhatsApp.

How to Reschedule or Report Issues

• WhatsApp: Message “Reschedule” or “Product Issue” with Booking ID and video.
• Email: